World Model · podcast knowledge graph

Keep Them Coming Back with Proven Client Retention Strategies

2024-11-15 · 68 min · episode 387 · 12 entities

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Asserted relationships

Entities found in this episode

companys 6

persons 3

  • 0.72
    evidence rules-v5
    Keep Them Coming Back with Proven Client Retention Strategies
  • mentioned Tommy Mello person
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    Feed author/publisher: Tommy Mello
  • hosted by Tommy Mello person
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    Feed author/publisher: Tommy Mello

websites 2

  • mentioned Management website
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    Feed category: Management
  • discusses Management website
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    Feed category: Management

podcasts 1

Episode description as stored
Ismael Valdez is the Owner and CEO of Nexgen Air Conditioning Heating and Plumbing, a $100 million Southern California company that highlights superior customer service, data efficiency, and a highly-trained staff of technicians and contractors. From initially working as a "counter guy" at a wholesale distributor to expanding his own HVAC company, Ismael has emerged as one of the most innovative figures in the home services sector. Travis Ringe is the President of ProSkill Plumbing, Heating & Air, which was established in 2008 by Travis and his brother Tyler, who both grew up in a family of tradesmen. In this episode, we talked about customer feedback, client retention strategies, service efficiencies...