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20Sales: Inside Figma's $1BN ARR Revenue Machine | Why We Do Not Have Customer Success or SDRs | Why I Do Not Believe in Sales Quotas with Shaunt Voskanian, CRO @ Figma

2026-03-21 · 63 min · 13 entities

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Asserted relationships

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    20Sales: Inside Figma's $1BN ARR Revenue Machine | Why We Do Not Have Customer Success or SDRs | Why I Do Not Believe in Sales Quotas with Shaunt Voskanian, CRO @ Figma
  • → hosted by Harry Stebbings person
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    Feed author/publisher: Harry Stebbings
  • → discusses Business concept
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    Feed category: Investing
  • → discusses News concept
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  • → discusses Tech News concept
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    Feed category: Tech News

Entities found in this episode

concepts 9

  • mentioned Business concept
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    Feed category: Business
  • mentioned Investing concept
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    evidence rules-v4
    Feed category: Investing
  • mentioned Tech News concept
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    evidence rules-v4
    Feed category: Tech News
  • discusses Business concept
    0.40
    evidence rules-v4
    Feed category: Business
  • discusses Investing concept
    0.40
    evidence rules-v4
    Feed category: Investing
  • discusses News concept
    0.40
    evidence rules-v4
    Feed category: News
  • discusses Tech News concept
    0.40
    evidence rules-v4
    Feed category: Tech News
  • mentioned ARR concept
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    ARR
  • mentioned CRO concept
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    CRO

persons 3

  • mentioned Shaunt Voskanian person
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    20Sales: Inside Figma's $1BN ARR Revenue Machine | Why We Do Not Have Customer Success or SDRs | Why I Do Not Believe in Sales Quotas with Shaunt Voskanian, CRO @ Figma
  • mentioned Harry Stebbings person
    0.70
    evidence rules-v4
    Feed author/publisher: Harry Stebbings
  • hosted by Harry Stebbings person
    0.55
    evidence rules-v4
    Feed author/publisher: Harry Stebbings

podcasts 1

Episode description as stored
Shaunt Voskanian is the CRO @ Figma, where he has scaled the sales machine to over $1BN in ARR and over 400 people. Prior to Figma, Shaunt was Senior VP of Global Sales at Datadog where he scaled the revenue org to $1BN in ARR.  AGENDA:  04:33 - Are Great Sales Leaders Born or Trained? 06:55 - In a world of PLG, is sales less important than ever? 11:51 - Why does Shaunt not believe in traditional customer success teams? 14:31 - Does the role of the SDR survive in two years' time? 19:19 - When is the right time for sales to intercept in a PLG motion? 21:43 - How to Set Sales Quotas in a PLG AI Sales World? 31:19 - How has what you look for in sales hires changed over time? 42:54 - How do you judge sales performance if not on quota? 54:49 - Quick fire: Outdated sales tactic, What Role Dies, Best Sales AI Tool