World Model · podcast knowledge graph

The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)

2024-01-07 · 77 min · 67 entities

Asserted relationships

  • 0.77
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Good-Strategy-Bad-difference-matters/dp/1781256179
  • 0.77
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Thinking-Systems-Donella-H-Meadows/dp/1603580557
  • 0.77
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Crux-How-Leaders-Become-Strategists/dp/1541701240
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Accelerate-Software-Performing-Technology-Organizations/dp/1942788339
  • → references How Big Things Get Done book
    0.77
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/How-Big-Things-Get-Done/dp/0593239512
  • → references Silent Spring Rachel Carson book
    0.77
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Silent-Spring-Rachel-Carson/dp/0618249060
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Technology-Strategy-Patterns-Architecture/dp/1492040878
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Value-Flywheel-Effect-Accelerate-Organization/dp/1950508579
  • 0.77
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Phoenix-Project-DevOps-Helping-Business/dp/1942788290
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Engineering-Executives-Primer-Impactful-Leadership/dp/1098149483
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Staff-Engineer-Leadership-beyond-management-ebook/dp/B08RMSHYGG
  • → references Vrushali Paunikar person
    0.77
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://linkedin.com/in/vrushali-paunikar
  • → references ALL NEW Dont Think Elephant Ebook book
    0.77
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/ALL-NEW-Dont-Think-Elephant-ebook/dp/B00NP9LHFA
  • → hosted by Lenny Rachitsky person
    0.55
    evidence rules-v4
    Feed author/publisher: Lenny Rachitsky
  • → discusses Technology company
    0.40
    evidence rules-v4
    Feed category: Technology
  • → discusses Business concept
    0.40
    evidence rules-v4
    Feed category: Business
  • → discusses Entrepreneurship concept
    0.40
    evidence rules-v4
    Feed category: Entrepreneurship
  • → references penname.co website
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://penname.co/
  • → references dora.dev website
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://dora.dev/
  • → references Techscape Zirp Tech Boom person
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://theguardian.com/technology/2023/apr/11/techscape-zirp-tech-boom
  • → references digg.com website
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://digg.com/
  • → references Watch Online person
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://peacocktv.com/watch-online/tv/top-chef/5172289448907967112
  • → references lethain.com website
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/
  • → references Work On What Matters person
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/work-on-what-matters
  • → references What Is Systems Thinking company
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://snhu.edu/about-us/newsroom/business/what-is-systems-thinking
  • → references Systems Thinking company
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/systems-thinking
  • → references Eng Strategies person
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/eng-strategies
  • → references carta.com website
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://carta.com/
  • → references An Elegant Puzzle person
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://press.stripe.com/an-elegant-puzzle
  • → references Gergely website
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://blog.pragmaticengineer.com/author/gergely
  • → references Setting Engineering Org Values person
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/setting-engineering-org-values
  • → references Digg V4 website
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/digg-v4
  • → references Hard To Work With person
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/hard-to-work-with

Entities found in this episode

books 24

  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Good-Strategy-Bad-difference-matters/dp/1781256179
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Thinking-Systems-Donella-H-Meadows/dp/1603580557
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Crux-How-Leaders-Become-Strategists/dp/1541701240
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Accelerate-Software-Performing-Technology-Organizations/dp/1942788339
  • mentioned How Big Things Get Done book
    0.90
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/How-Big-Things-Get-Done/dp/0593239512
  • 0.90
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Silent-Spring-Rachel-Carson/dp/0618249060
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Technology-Strategy-Patterns-Architecture/dp/1492040878
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Value-Flywheel-Effect-Accelerate-Organization/dp/1950508579
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Phoenix-Project-DevOps-Helping-Business/dp/1942788290
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Engineering-Executives-Primer-Impactful-Leadership/dp/1098149483
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Staff-Engineer-Leadership-beyond-management-ebook/dp/B08RMSHYGG
  • 0.90
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/ALL-NEW-Dont-Think-Elephant-ebook/dp/B00NP9LHFA
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Good-Strategy-Bad-difference-matters/dp/1781256179
  • 0.77
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Thinking-Systems-Donella-H-Meadows/dp/1603580557
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Crux-How-Leaders-Become-Strategists/dp/1541701240
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Accelerate-Software-Performing-Technology-Organizations/dp/1942788339
  • references How Big Things Get Done book
    0.77
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/How-Big-Things-Get-Done/dp/0593239512
  • references Silent Spring Rachel Carson book
    0.77
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Silent-Spring-Rachel-Carson/dp/0618249060
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Technology-Strategy-Patterns-Architecture/dp/1492040878
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Value-Flywheel-Effect-Accelerate-Organization/dp/1950508579
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Phoenix-Project-DevOps-Helping-Business/dp/1942788290
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Engineering-Executives-Primer-Impactful-Leadership/dp/1098149483
  • evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/Staff-Engineer-Leadership-beyond-management-ebook/dp/B08RMSHYGG
  • 0.77
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://amazon.com/ALL-NEW-Dont-Think-Elephant-ebook/dp/B00NP9LHFA

persons 18

  • mentioned Vrushali Paunikar person
    0.90
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://linkedin.com/in/vrushali-paunikar
  • references Vrushali Paunikar person
    0.77
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://linkedin.com/in/vrushali-paunikar
  • mentioned Lenny Rachitsky person
    0.70
    evidence rules-v4
    Feed author/publisher: Lenny Rachitsky
  • hosted by Lenny Rachitsky person
    0.55
    evidence rules-v4
    Feed author/publisher: Lenny Rachitsky
  • mentioned Techscape Zirp Tech Boom person
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://theguardian.com/technology/2023/apr/11/techscape-zirp-tech-boom
  • mentioned Watch Online person
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://peacocktv.com/watch-online/tv/top-chef/5172289448907967112
  • mentioned Work On What Matters person
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/work-on-what-matters
  • mentioned Eng Strategies person
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/eng-strategies
  • mentioned An Elegant Puzzle person
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://press.stripe.com/an-elegant-puzzle
  • 0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/setting-engineering-org-values
  • mentioned Hard To Work With person
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/hard-to-work-with
  • references Techscape Zirp Tech Boom person
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://theguardian.com/technology/2023/apr/11/techscape-zirp-tech-boom
  • references Watch Online person
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://peacocktv.com/watch-online/tv/top-chef/5172289448907967112
  • references Work On What Matters person
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/work-on-what-matters
  • references Eng Strategies person
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/eng-strategies
  • references An Elegant Puzzle person
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://press.stripe.com/an-elegant-puzzle
  • references Setting Engineering Org Values person
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/setting-engineering-org-values
  • references Hard To Work With person
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/hard-to-work-with

websites 14

  • mentioned penname.co website
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://penname.co/
  • mentioned dora.dev website
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://dora.dev/
  • mentioned digg.com website
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://digg.com/
  • mentioned lethain.com website
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/
  • mentioned carta.com website
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://carta.com/
  • mentioned Gergely website
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://blog.pragmaticengineer.com/author/gergely
  • mentioned Digg V4 website
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/digg-v4
  • references penname.co website
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://penname.co/
  • references dora.dev website
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://dora.dev/
  • references digg.com website
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://digg.com/
  • references lethain.com website
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/
  • references carta.com website
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://carta.com/
  • references Gergely website
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://blog.pragmaticengineer.com/author/gergely
  • references Digg V4 website
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/digg-v4

companys 6

  • mentioned Technology company
    0.50
    evidence rules-v4
    Feed category: Technology
  • mentioned What Is Systems Thinking company
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://snhu.edu/about-us/newsroom/business/what-is-systems-thinking
  • mentioned Systems Thinking company
    0.45
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/systems-thinking
  • discusses Technology company
    0.40
    evidence rules-v4
    Feed category: Technology
  • references What Is Systems Thinking company
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://snhu.edu/about-us/newsroom/business/what-is-systems-thinking
  • references Systems Thinking company
    0.38
    evidence rules-v4
    Link in episode "The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)": https://lethain.com/systems-thinking

concepts 5

  • mentioned Business concept
    0.50
    evidence rules-v4
    Feed category: Business
  • mentioned Entrepreneurship concept
    0.50
    evidence rules-v4
    Feed category: Entrepreneurship
  • evidence rules-v4
    The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)
  • discusses Business concept
    0.40
    evidence rules-v4
    Feed category: Business
  • discusses Entrepreneurship concept
    0.40
    evidence rules-v4
    Feed category: Entrepreneurship
Episode description as stored
Will Larson  is Chief Technology Officer at Carta. Prior to joining Carta, he was the CTO at Calm and held engineering leadership roles at Stripe, Uber, and Digg. He is the author of two foundational engineering career books,  An Elegant Puzzle  and  Staff Engineer , and  The Engineering Executive’s Primer , which will be released in February. In our conversation, we discuss: • Systems thinking: what it is and how to apply it • Advice for product managers on fostering productive relationships with engineering managers • Why companies should treat engineers like adults • How to best measure developer productivity • Writing and its impact on his career • How to balance writing with a demanding job • How to develop your company values — Brought to you by DX —A platform for measuring and improving developer productivity | OneSchema —Import CSV data 10x faster | Vanta —Automate compliance. Simplify security. — Find the full transcript at: https://www.lennysnewsletter.com/p/the-engineering-mindset-will-larson — Where to find Will Larson: • X: https://twitter.com/Lethain • LinkedIn: https://www.linkedin.com/in/will-larson-a44b543/ • Website: https://lethain.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Will’s background (04:12) Changes in the field of engineering (06:27) We need to stop treating engineers like children (08:32) Systems thinking (13:23) Implementing systems thinking in hiring (16:32) Engineering strategy (20:21) Examples of engineering strategies (25:08) How to get good at strategy (26:48) The importance of writing about things that excite you (32:40) The biggest risk to content creation is quitting too soon (35:24) How to make time for writing (37:41) Tips for aspiring writers (41:18) Building productive relationships between product managers and engineers (43:45) Giving the same performance rating to EMs and PMs (48:24) Measuring engineering productivity (55:53) Defining company values (01:02:10) Failure corner: the Digg rewrite (01:11:05) Will’s upcoming book, The Engineering Executive’s Primer (01:12:04) Lightning round — Referenced: • The end of the “free money” era: https://www.theguardian.com/technology/2023/apr/11/techscape-zirp-tech-boom • Work on what matters: https://lethain.com/work-on-what-matters/ • Sheryl Sandberg to Harvard Biz Grads: “Find a Rocket Ship”: https://www.forbes.com/sites/kashmirhill/2012/05/24/sheryl-sandberg-to-harvard-biz-grads-find-a-rocket-ship/?sh=708c9a93b37a • What Is Systems Thinking?: https://www.snhu.edu/about-us/newsroom/business/what-is-systems-thinking • Introduction to systems thinking: https://lethain.com/systems-thinking/ • Thinking in Systems : https://www.amazon.com/Thinking-Systems-Donella-H-Meadows/dp/1603580557 • Silent Spring : https://www.amazon.com/Silent-Spring-Rachel-Carson/dp/0618249060 • Writing an engineering strategy: https://lethain.com/eng-strategies/ • Carta: https://carta.com/ • Eric Vogl on LinkedIn: https://www.linkedin.com/in/ericvogl/ • Good Strategy/Bad Strategy: The difference and why it matters : https://www.amazon.com/Good-Strategy-Bad-difference-matters/dp/1781256179 • The Crux: How Leaders Become Strategists : https://www.amazon.com/Crux-How-Leaders-Become-Strategists/dp/1541701240/ • How Big Things Get Done: The Surprising Factors That Determine the Fate of Every Project, from Home Renovations to Space Exploration and Everything in Between : https://www.amazon.com/How-Big-Things-Get-Done/dp/0593239512/ • Technology Strategy Patterns: Architecture as Strategy : https://www.amazon.com/Technology-Strategy-Patterns-Architecture/dp/1492040878/ • The Value Flywheel Effect: Power the Future and Accelerate Your Organization to the Modern Cloud : https://www.amazon.com/Value-Flywheel-Effect-Accelerate-Organization/dp/1950508579 • The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business