Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)

2023-08-10 · 91 min · 32 entities

episode page audio

Asserted relationships

→ references Score Takes Care Itself Philosophy book

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evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Score-Takes-Care-Itself-Philosophy/dp/1591843472
→ references Kyle Poyar person

0.77

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://linkedin.com/in/kyle-poyar
→ references Everybody Lies Internet About Really book

0.77

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Everybody-Lies-Internet-About-Really/dp/0062390856
→ references Chop Wood Carry Water Becoming book

0.77

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Chop-Wood-Carry-Water-Becoming/dp/153698440X
→ references Im A Virgo Season 1 book

0.77

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Im-A-Virgo-Season-1/dp/B0B8PXXV2M
→ references Garmin 010 02174 01 Vivoactive Smartwatch Refurbished book

0.77

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Garmin-010-02174-01-Vivoactive-Smartwatch-Refurbished/dp/B0BPCNKBW1
→ references Fernet concept

0.77

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://en.wikipedia.org/wiki/Fernet
→ hosted by Lenny Rachitsky person

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evidence rules-v4
Feed author/publisher: Lenny Rachitsky
→ discusses Technology company

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evidence rules-v4
Feed category: Technology
→ discusses Business concept

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evidence rules-v4
Feed category: Business
→ discusses Entrepreneurship concept

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evidence rules-v4
Feed category: Entrepreneurship
→ references penname.co website

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evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://penname.co/
→ references Succession website

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evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://hbo.com/succession
→ references chatspot.ai website

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evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://chatspot.ai/
→ references Barry website

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evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://hbo.com/barry
→ references Building A Great Pm Org person

0.38

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://stripe.com/it-es/guides/atlas/building-a-great-pm-org

Entities found in this episode

books 10

mentioned Score Takes Care Itself Philosophy book

0.90

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Score-Takes-Care-Itself-Philosophy/dp/1591843472
mentioned Everybody Lies Internet About Really book

0.90

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Everybody-Lies-Internet-About-Really/dp/0062390856
mentioned Chop Wood Carry Water Becoming book

0.90

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Chop-Wood-Carry-Water-Becoming/dp/153698440X
mentioned Im A Virgo Season 1 book

0.90

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Im-A-Virgo-Season-1/dp/B0B8PXXV2M
mentioned Garmin 010 02174 01 Vivoactive Smartwatch Refurbished book

0.90

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Garmin-010-02174-01-Vivoactive-Smartwatch-Refurbished/dp/B0BPCNKBW1
references Score Takes Care Itself Philosophy book

0.77

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Score-Takes-Care-Itself-Philosophy/dp/1591843472
references Everybody Lies Internet About Really book

0.77

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Everybody-Lies-Internet-About-Really/dp/0062390856
references Chop Wood Carry Water Becoming book

0.77

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Chop-Wood-Carry-Water-Becoming/dp/153698440X
references Im A Virgo Season 1 book

0.77

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Im-A-Virgo-Season-1/dp/B0B8PXXV2M
references Garmin 010 02174 01 Vivoactive Smartwatch Refurbished book

0.77

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://amazon.com/Garmin-010-02174-01-Vivoactive-Smartwatch-Refurbished/dp/B0BPCNKBW1

websites 8

mentioned penname.co website

0.45

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://penname.co/
mentioned Succession website

0.45

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://hbo.com/succession
mentioned chatspot.ai website

0.45

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://chatspot.ai/
mentioned Barry website

0.45

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://hbo.com/barry
references penname.co website

0.38

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://penname.co/
references Succession website

0.38

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://hbo.com/succession
references chatspot.ai website

0.38

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://chatspot.ai/
references Barry website

0.38

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://hbo.com/barry

persons 6

mentioned Kyle Poyar person

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evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://linkedin.com/in/kyle-poyar
references Kyle Poyar person

0.77

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://linkedin.com/in/kyle-poyar
mentioned Lenny Rachitsky person

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evidence rules-v4
Feed author/publisher: Lenny Rachitsky
hosted by Lenny Rachitsky person

0.55

evidence rules-v4
Feed author/publisher: Lenny Rachitsky
mentioned Building A Great Pm Org person

0.45

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://stripe.com/it-es/guides/atlas/building-a-great-pm-org
references Building A Great Pm Org person

0.38

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://stripe.com/it-es/guides/atlas/building-a-great-pm-org

concepts 6

mentioned Fernet concept

0.90

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://en.wikipedia.org/wiki/Fernet
references Fernet concept

0.77

evidence rules-v4
Link in episode "Relentless curiosity, radical accountability, and HubSpot’s winning growth formula | Christopher Miller (VP of Product, Growth and AI)": https://en.wikipedia.org/wiki/Fernet
mentioned Business concept

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evidence rules-v4
Feed category: Business
mentioned Entrepreneurship concept

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evidence rules-v4
Feed category: Entrepreneurship
discusses Business concept

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evidence rules-v4
Feed category: Business
discusses Entrepreneurship concept

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evidence rules-v4
Feed category: Entrepreneurship

companys 2

mentioned Technology company

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evidence rules-v4
Feed category: Technology
discusses Technology company

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evidence rules-v4
Feed category: Technology

Episode description as stored

Brought to you by Vanta —Automate compliance. Simplify security | Sidebar —Catalyze your career with a Personal Board of Directors | Merge —A single API to add hundreds of integrations into your app — Christopher Miller serves as the VP of Product for Growth and AI at HubSpot. Having spent the past seven years at HubSpot, Chris has been at the center of one of the biggest B2B growth stories in history—leading HubSpot’s early growth strategy, their shift to PLG, and now their investment in AI. Beyond his role at HubSpot, he lends his expertise to founders advising them on PLG and their growth strategy broadly. In today’s podcast, we discuss: • The principles of winning teams, careers, and companies • What customer obsession looks like in practice • How sneaking into a party led to a career opportunity • Advice for breaking into product management • How to find mentors • The top four skills for growth roles • Lessons from building HubSpot’s famous PLG motion — Find the full transcript at: https://www.lennyspodcast.com/relentless-curiosity-radical-accountability-and-hubspots-winning-growth-formula-christopher-mil/#transcript — Where to find Chris Miller: • LinkedIn: https://www.linkedin.com/in/christopherwilliammiller/ • Instagram: https://www.instagram.com/millsyjoeyoung/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • Twitter: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Chris’s background (04:15) Chris’s role at HubSpot leading Growth and AI teams (09:17) The story of how Chris crashed a party and pitched his idea around pricing and packaging (12:25) Relentless curiosity and other important traits to have as a PM (16:52) How Chris broke into product management and advice for others wanting to do the same (22:12) Helpful tips for learning the craft of product management (26:30) Why you should talk to customers, former customers, and potential customers (29:34) Mentors vs. sponsors, and advice for finding people who will help you grow (34:02) What makes HubSpot unique (36:07) Customer obsession in action (40:23) How staying in the mid-market space has benefited HubSpot (42:10) HubSpot’s culture code (45:10) Fun rituals at HubSpot (47:36) Key elements that contributed to HubSpot’s early growth (55:00) Fallacies of product-led companies and how HubSpot embraced PLG (1:00:48) Advice for companies wanting to become more product-led (1:04:35) Common mistakes to avoid when trying to start a PLG motion (1:07:53) How HubSpot structures growth loops (1:10:50) The importance of aggressive experimentation within new channels (1:16:11) How Covid accelerated growth at HubSpot (1:17:59) Lightning round — Referenced: • Kyle Poyar on LinkedIn: https://www.linkedin.com/in/kyle-poyar/ • Mariah Muscato on LinkedIn: https://www.linkedin.com/in/mariahmuscato/ • Ken Norton on Lenny’s Podcast: https://www.lennyspodcast.com/how-to-unlock-your-product-leadership-skills-ken-norton-ex-google/ • Fareed Mosavat on Lenny’s Podcast: https://www.lennyspodcast.com/videos/how-to-build-trust-and-grow-as-a-product-leader-fareed-mosavat-reforge-slack-instacart-pixar/ • Jules Walter on Lenny’s Podcast : https://www.lennyspodcast.com/leveraging-mentors-to-uplevel-your-career-jules-walter-youtube-slack/ • The Culture Code at HubSpot: https://blog.hubspot.com/blog/tabid/6307/bid/34234/the-hubspot-culture-code-creating-a-company-we-love.aspx • Brian Balfour on LinkedIn: https://www.linkedin.com/in/bbalfour/ • Dharmesh on Twitter: https://twitter.com/dharmesh • ChatSpot: https://chatspot.ai/ • Everybody Lies: Big Data, New Data, and What the Internet Can Tell Us About Who We Really Are : https://www.amazon.com/Everybody-Lies-Internet-About-Really/dp/0062390856 • Chop Wood Carry Water: How to Fall in Love with the Process of Becoming Great : https://www.amazon.com/Chop-Wood-Carry-Water-Becoming/dp/153698440X • The Score Takes Care of Itself: My Philosophy of Leadership :