Nickey Skarstad (Airbnb, Etsy, Shopify, Duolingo) on translating vision into goals, operationalizing product quality, second-order decisions, brainstorming, influence, and much more

2022-07-18 · 61 min · 16 entities

episode page audio

Asserted relationships

→ references nickey.substack.com website

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Link in episode "Nickey Skarstad (Airbnb, Etsy, Shopify, Duolingo) on translating vision into goals, operationalizing product quality, second-order decisions, brainstorming, influence, and much more": https://nickey.substack.com/
→ references Thinking in systems book

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n/nickeyskarstad/ • Twitter: https://twitter.com/NickeySkarstad — Referenced: • Thinking in Systems by Donella H. Meadows • Anne Helen Petersen • Superhuman • Loom This is a publ
→ hosted by Lenny Rachitsky person

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Feed author/publisher: Lenny Rachitsky
→ discusses Business company

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→ discusses Technology company

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Feed category: Technology
→ discusses Entrepreneurship website

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Feed category: Entrepreneurship
→ references Startups website

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Link in episode "Nickey Skarstad (Airbnb, Etsy, Shopify, Duolingo) on translating vision into goals, operationalizing product quality, second-order decisions, brainstorming, influence, and much more": https://mixpanel.com/startups
→ references @Nickeyskarstad website

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evidence rules-v4
Link in episode "Nickey Skarstad (Airbnb, Etsy, Shopify, Duolingo) on translating vision into goals, operationalizing product quality, second-order decisions, brainstorming, influence, and much more": https://tiktok.com/@nickeyskarstad

Entities found in this episode

websites 8

mentioned nickey.substack.com website

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Link in episode "Nickey Skarstad (Airbnb, Etsy, Shopify, Duolingo) on translating vision into goals, operationalizing product quality, second-order decisions, brainstorming, influence, and much more": https://nickey.substack.com/
references nickey.substack.com website

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evidence rules-v4
Link in episode "Nickey Skarstad (Airbnb, Etsy, Shopify, Duolingo) on translating vision into goals, operationalizing product quality, second-order decisions, brainstorming, influence, and much more": https://nickey.substack.com/
mentioned Entrepreneurship website

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Feed category: Entrepreneurship
mentioned Startups website

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Link in episode "Nickey Skarstad (Airbnb, Etsy, Shopify, Duolingo) on translating vision into goals, operationalizing product quality, second-order decisions, brainstorming, influence, and much more": https://mixpanel.com/startups
mentioned @Nickeyskarstad website

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evidence rules-v4
Link in episode "Nickey Skarstad (Airbnb, Etsy, Shopify, Duolingo) on translating vision into goals, operationalizing product quality, second-order decisions, brainstorming, influence, and much more": https://tiktok.com/@nickeyskarstad
discusses Entrepreneurship website

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Feed category: Entrepreneurship
references Startups website

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evidence rules-v4
Link in episode "Nickey Skarstad (Airbnb, Etsy, Shopify, Duolingo) on translating vision into goals, operationalizing product quality, second-order decisions, brainstorming, influence, and much more": https://mixpanel.com/startups
references @Nickeyskarstad website

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evidence rules-v4
Link in episode "Nickey Skarstad (Airbnb, Etsy, Shopify, Duolingo) on translating vision into goals, operationalizing product quality, second-order decisions, brainstorming, influence, and much more": https://tiktok.com/@nickeyskarstad

companys 4

mentioned Business company

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Feed category: Business
mentioned Technology company

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Feed category: Technology
discusses Business company

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Feed category: Business
discusses Technology company

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Feed category: Technology

books 2

mentioned Thinking in systems book

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n/nickeyskarstad/ • Twitter: https://twitter.com/NickeySkarstad — Referenced: • Thinking in Systems by Donella H. Meadows • Anne Helen Petersen • Superhuman • Loom This is a publ
references Thinking in systems book

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n/nickeyskarstad/ • Twitter: https://twitter.com/NickeySkarstad — Referenced: • Thinking in Systems by Donella H. Meadows • Anne Helen Petersen • Superhuman • Loom This is a publ

persons 2

mentioned Lenny Rachitsky person

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Feed author/publisher: Lenny Rachitsky
hosted by Lenny Rachitsky person

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Feed author/publisher: Lenny Rachitsky

Episode description as stored

Nickey Skarstad is a Director of Product Management at Duolingo, where she is leading a stealth 0 → 1 product. Prior to Duolingo, she was VP of Product at The Wing, Product Lead at Airbnb, where she led much of the Experiences product team, Product Lead at Shopify, and Director of Product Management at Etsy. — Thank you to our wonderful sponsors for making this episode possible: • Mixpanel: https://mixpanel.com/startups • Dovetail: https://dovetailapp.com/lenny • Unit: https://unit.co/lenny — In this episode: [3:32] An overview of Nickey’s career [7:39] What she learned from building product at Airbnb [8:42] How to maintain and operationalize product quality [9:44] Metrics that help you maintain quality [20:08] Which company has most informed her product development approach [21:57] How to structure your product org [24:47] Should you go GM vs. functional [27:18] How you set vision, translate that into goals, and then execute on it [32:30] Brainstorming advice [35:04] How to use OKRs effectively [37:57] How to get better at influence as a PM [41:23] How to know if a decision is a one-way or two-way door [42:29] Second-order decisions, and second-order thinking [46:35] Operationalizing principles [47:17] Getting your team on board with your strategy [49:39] Designing a product review meeting [54:08] Tips for working remotely as a PM [56:44] Lightning round — Find the full transcript at: https://www.lennysnewsletter.com/p/nickey-skarstad-airbnb-etsy-shopify — Where to find Nickey: • Newsletter: https://nickey.substack.com/ • TikTok: https://www.tiktok.com/@nickeyskarstad • LinkedIn: https://www.linkedin.com/in/nickeyskarstad/ • Twitter: https://twitter.com/NickeySkarstad — Referenced: • Thinking in Systems by Donella H. Meadows • Anne Helen Petersen • Superhuman • Loom This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lennysnewsletter.com/subscribe