How to Fight a Health Insurance Denial With a Little-Known Tool

2026-05-28 · 39 min · 9 entities

episode page audio

Asserted relationships

→ discusses Society & Culture concept

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evidence rules-v5
Feed category: Society & Culture
→ discusses News concept

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evidence rules-v5
Feed category: News
→ discusses Documentary concept

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Feed category: Documentary
→ hosted by ProPublica company

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Feed author/publisher: ProPublica
→ references Health Insurance Denial External Review company

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evidence rules-v5
Link in episode "How to Fight a Health Insurance Denial With a Little-Known Tool": https://propublica.org/article/health-insurance-denial-external-review

Entities found in this episode

concepts 5

mentioned Society & Culture concept

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evidence rules-v5
Feed category: Society & Culture
mentioned Documentary concept

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evidence rules-v5
Feed category: Documentary
discusses Society & Culture concept

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evidence rules-v5
Feed category: Society & Culture
discusses News concept

0.40

evidence rules-v5
Feed category: News
discusses Documentary concept

0.40

evidence rules-v5
Feed category: Documentary

companys 4

mentioned ProPublica company

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evidence rules-v5
Feed author/publisher: ProPublica
mentioned Health Insurance Denial External Review company

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evidence rules-v5
Link in episode "How to Fight a Health Insurance Denial With a Little-Known Tool": https://propublica.org/article/health-insurance-denial-external-review
hosted by ProPublica company

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evidence rules-v5
Feed author/publisher: ProPublica
references Health Insurance Denial External Review company

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evidence rules-v5
Link in episode "How to Fight a Health Insurance Denial With a Little-Known Tool": https://propublica.org/article/health-insurance-denial-external-review

Episode description as stored

ProPublica got a tip from a reader named Teressa. Her husband was having a severe mental health crisis, and her health insurance company was denying coverage for his hospital and inpatient treatment. She was fighting back against the denials — and recording every phone call with the company as she did. She brought reporter Duaa Eldeib along for the journey, which ended after Teressa was able to deploy what one source called the industry’s “best-kept secret.” Reporter: Duaa Eldeib How to file an external appeal: https://www.propublica.org/article/health-insurance-denial-external-review Support our journalism by donating at propublica.org/donate .