Sonos CEO discusses the Arc and customer backlash over leaving old products behind

2020-05-06 · 55 min · 12 entities

episode page audio

Asserted relationships

→ appeared on The Vergecast podcast

0.63

evidence rules-v4
Sonos CEO discusses the Arc and customer backlash over leaving old products behind
→ discusses Technology company

0.40

evidence rules-v4
Feed category: Technology
→ discusses News concept

0.40

evidence rules-v4
Feed category: News
→ discusses Tech News concept

0.40

evidence rules-v4
Feed category: Tech News
→ hosted by Vox Media Podcast Network company

0.40

evidence rules-v4
Feed author/publisher: Vox Media Podcast Network
→ hosted by The Verge company

0.40

evidence rules-v4
Feed author/publisher: The Verge

Entities found in this episode

companys 6

mentioned Vox Media Podcast Network company

0.70

evidence rules-v4
Feed author/publisher: Vox Media Podcast Network
mentioned The Verge company

0.70

evidence rules-v4
Feed author/publisher: The Verge
mentioned Technology company

0.50

evidence rules-v4
Feed category: Technology
discusses Technology company

0.40

evidence rules-v4
Feed category: Technology
hosted by Vox Media Podcast Network company

0.40

evidence rules-v4
Feed author/publisher: Vox Media Podcast Network
hosted by The Verge company

0.40

evidence rules-v4
Feed author/publisher: The Verge

concepts 4

mentioned Tech News concept

0.50

evidence rules-v4
Feed category: Tech News
discusses News concept

0.40

evidence rules-v4
Feed category: News
discusses Tech News concept

0.40

evidence rules-v4
Feed category: Tech News
mentioned CEO concept

0.35

evidence rules-v4
CEO

persons 1

mentioned Sonos CEO person

0.66

evidence rules-v4
Sonos CEO discusses the Arc and customer backlash over leaving old products behind

podcasts 1

appeared on The Vergecast podcast

0.63

evidence rules-v4
Sonos CEO discusses the Arc and customer backlash over leaving old products behind

Episode description as stored

This week we saw Sonos announce several new products, most significantly the Arc, which is the company’s first soundbar to support Dolby Atmos. Other new devices include the Sonos Five speaker and a refreshed Sub, and all three will only work with Sonos’ new S2 app that launches next month. Sonos CEO Patrick Spence sat down virtually with Verge editor-in-chief Nilay Patel for The Vergecast to discuss the new products, the S2 update, the backlash that Sonos took from customers over its “Recycle Mode”, and the perception that the company is leaving customers with older Sonos hardware behind. Learn more about your ad choices. Visit podcastchoices.com/adchoices