Capturing Real-Time Customer Feedback at Checkout with Georgina Nelson of TruRating | Ask An Expert

2026-09-20 · 15 min · 12 entities

episode page audio

Asserted relationships

→ appeared on Omni Talk Retail podcast

0.68

evidence rules-v5
Capturing Real-Time Customer Feedback at Checkout with Georgina Nelson of TruRating | Ask An Expert
→ works at TruRating company

0.50

evidence rules-v5
CEO of TruRating
→ discusses Business company

0.40

evidence rules-v5
Feed category: Business
→ discusses Entrepreneurship website

0.40

evidence rules-v5
Feed category: Entrepreneurship
→ discusses Management website

0.40

evidence rules-v5
Feed category: Management
→ references Privacy podcast

0.38

evidence rules-v5
Link in episode "Capturing Real-Time Customer Feedback at Checkout with Georgina Nelson of TruRating | Ask An Expert": https://podcorn.com/privacy

Entities found in this episode

companys 4

mentioned TruRating company

0.62

evidence rules-v5
CEO of TruRating
mentioned Business company

0.50

evidence rules-v5
Feed category: Business
works at TruRating company

0.50

evidence rules-v5
CEO of TruRating
discusses Business company

0.40

evidence rules-v5
Feed category: Business

websites 4

mentioned Entrepreneurship website

0.50

evidence rules-v5
Feed category: Entrepreneurship
mentioned Management website

0.50

evidence rules-v5
Feed category: Management
discusses Entrepreneurship website

0.40

evidence rules-v5
Feed category: Entrepreneurship
discusses Management website

0.40

evidence rules-v5
Feed category: Management

podcasts 3

appeared on Omni Talk Retail podcast

0.68

evidence rules-v5
Capturing Real-Time Customer Feedback at Checkout with Georgina Nelson of TruRating | Ask An Expert
mentioned Privacy podcast

0.45

evidence rules-v5
Link in episode "Capturing Real-Time Customer Feedback at Checkout with Georgina Nelson of TruRating | Ask An Expert": https://podcorn.com/privacy
references Privacy podcast

0.38

evidence rules-v5
Link in episode "Capturing Real-Time Customer Feedback at Checkout with Georgina Nelson of TruRating | Ask An Expert": https://podcorn.com/privacy

persons 1

mentioned Georgina Nelson of TruRating person

0.72

evidence rules-v5
Capturing Real-Time Customer Feedback at Checkout with Georgina Nelson of TruRating | Ask An Expert

Episode description as stored

The Fall retail conference season is officially underway, with NRF Paris having just wrapped and Groceryshop, Shoptalk Fall, NACS, and many others just weeks away. Omni Talk figured what better way to get ready for the upcoming season than to put together our primer of the must-see tech that has caught our attention this year. This episode features TruRating’s section of our Fall Conference Season “Must-See” Tech Preview, where Georgina Nelson, Founder & CEO of TruRating, explains how retailers can capture real-time customer feedback by asking shoppers one targeted question right at checkout. Traditional customer surveys often struggle to generate meaningful response rates. Georgina breaks down how TruRating integrates directly with POS and payment systems to connect customer sentiment with actual basket data while maintaining anonymity, and how retailers can use that feedback to identify and close operational execution gaps across stores. Be sure to check out the rest of our podcasts this past week and the next few to catch exclusive content from some of the biggest retail conferences! We can’t think of a better way to get a bird's eye view into the tech shaping the retail of tomorrow, today! P.S. To explore more conversations from the Omni Talk Ask an Expert Series, head here . Music by hooksounds.com Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy