Why Most ERP & CRM Projects Fail — And How to Avoid a Business Disaster
2026-05-07 · 25 min · episode 162 · 17 entities
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author of Last Chance to Launch
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Feed author/publisher: Mitch Carson
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Feed category: Business
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Feed category: Entrepreneurship
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Link in episode "Why Most ERP & CRM Projects Fail — And How to Avoid a Business Disaster": https://getinterviewedguaranteed/
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Link in episode "Why Most ERP & CRM Projects Fail — And How to Avoid a Business Disaster": https://mitchauthor--rocket.thrivecar/
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Link in episode "Why Most ERP & CRM Projects Fail — And How to Avoid a Business Disaster": https://youtube.com/c/MitchCarson
Entities found in this episode
websites 8
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Feed category: Entrepreneurship
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Link in episode "Why Most ERP & CRM Projects Fail — And How to Avoid a Business Disaster": https://getinterviewedguaranteed/
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Link in episode "Why Most ERP & CRM Projects Fail — And How to Avoid a Business Disaster": https://mitchauthor--rocket.thrivecar/
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Link in episode "Why Most ERP & CRM Projects Fail — And How to Avoid a Business Disaster": https://youtube.com/c/MitchCarson
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Feed category: Entrepreneurship
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Link in episode "Why Most ERP & CRM Projects Fail — And How to Avoid a Business Disaster": https://getinterviewedguaranteed/
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Link in episode "Why Most ERP & CRM Projects Fail — And How to Avoid a Business Disaster": https://mitchauthor--rocket.thrivecar/
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Link in episode "Why Most ERP & CRM Projects Fail — And How to Avoid a Business Disaster": https://youtube.com/c/MitchCarson
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Why Most ERP & CRM Projects Fail — And How to Avoid a Business Disaster
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CRM
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ERP
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companys 2
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Feed category: Business
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Feed category: Business
Episode description as stored
Digital transformation is supposed to help businesses grow—but for many companies, ERP and CRM implementations become expensive nightmares.
In this episode, Mitch Carson sits down with Dustin Domerese to uncover why so many technology projects fail, what companies consistently overlook, and how leadership decisions can either save or sabotage an entire organization.
Dustin reveals the shocking statistics behind ERP and CRM project failures, including how some implementations threaten the survival of the business itself. He explains why frontline workers—not just executives or IT teams—must be involved early, how “shadow IT” creates hidden operational risks, and why psychological safety is critical for successful adoption.
From process mapping to digital transformation readiness, this episode is packed with real-world lessons for business leaders navigating growth, automation, and operational change.
WHAT YOU’LL LEARN:
Why 66% of ERP and CRM projects fail—and what causes those failures
How excluding frontline workers leads to costly operational mistakes
What “shadow IT” is and why it creates hidden risks inside organizations
Why culture, communication, and psychological safety matter as much as technology
ABOUT THE GUEST:
Dustin Domerese — ERP/CRM consultant, digital transformation strategist, and author of Last Chance to Launch.
ABOUT MITCH CARSON:
Mitch Carson — branding strategist, speaker, author, and host of Amazing Authorities, helping experts build influence, authority, and income through powerful media presence.
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