Voice Is the New SMS for Shopify (Here's Where It's Already Working)

2026-05-26 · 22 min · episode 463 · 9 entities

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→ hosted by Steve Hutt | Shopify and eCommerce Expert company

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mentioned Steve Hutt | Shopify and eCommerce Expert company

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hosted by Steve Hutt | Shopify and eCommerce Expert company

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SMS

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Episode description as stored

AI voice agents are recovering 35% of abandoned Shopify carts, and most operators haven't noticed yet. In this solo episode, Steve Hutt breaks down: Why AI voice beats email recovery flows by 3x on abandoned carts (and the stage where it actually pays off) How one Shopify brand cut $18K/month in support costs while CSAT jumped 22% The storefront voice concierge small brands can use to sound like the founder at scale Whether you're doing $100K years or $10M+ on Shopify Plus, this episode gives you a 90-day test plan to pick your lane before voice becomes table stakes by 2028. 📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-463/ Connect with us: 🐦 Twitter: https://twitter.com/stevenhutt 💼 LinkedIn: https://www.linkedin.com/in/shutt/ 📘 Facebook: https://www.facebook.com/thrivingwithshopify