World Model · podcast knowledge graph

The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud

2025-03-11 · 14 min · 22 entities

episode page audio

Asserted relationships

  • → references twistartups.substack.com website
    0.77
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://twistartups.substack.com/
  • → references Lijiali Vision person
    0.77
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://x.com/lijiali_vision
  • → appeared on This Week in Startups podcast
    0.68
    evidence rules-v5
    The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud
  • → hosted by Jason Calacanis person
    0.55
    evidence rules-v5
    Feed author/publisher: Jason Calacanis
  • → discusses Technology company
    0.40
    evidence rules-v5
    Feed category: Technology
  • → references ThisWeekIn website
    0.38
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://youtube.com/thisweekin
  • → references @Thisweekinstartups website
    0.38
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://tiktok.com/@thisweekinstartups
  • → references cloud.google.com website
    0.38
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://cloud.google.com/
  • → references Futureofai website
    0.38
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://goo.gle/futureofai
  • → references livex.ai website
    0.38
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://livex.ai/

Entities found in this episode

websites 12

  • mentioned twistartups.substack.com website
    0.90
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://twistartups.substack.com/
  • references twistartups.substack.com website
    0.77
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://twistartups.substack.com/
  • mentioned ThisWeekIn website
    0.45
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://youtube.com/thisweekin
  • mentioned @Thisweekinstartups website
    0.45
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://tiktok.com/@thisweekinstartups
  • mentioned cloud.google.com website
    0.45
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://cloud.google.com/
  • mentioned Futureofai website
    0.45
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://goo.gle/futureofai
  • mentioned livex.ai website
    0.45
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://livex.ai/
  • references ThisWeekIn website
    0.38
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://youtube.com/thisweekin
  • references @Thisweekinstartups website
    0.38
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://tiktok.com/@thisweekinstartups
  • references cloud.google.com website
    0.38
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://cloud.google.com/
  • references Futureofai website
    0.38
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://goo.gle/futureofai
  • references livex.ai website
    0.38
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://livex.ai/

persons 5

  • mentioned Lijiali Vision person
    0.90
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://x.com/lijiali_vision
  • references Lijiali Vision person
    0.77
    evidence rules-v5
    Link in episode "The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud": https://x.com/lijiali_vision
  • mentioned LiveX AI's Jia Li person
    0.72
    evidence rules-v5
    The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud
  • mentioned Jason Calacanis person
    0.70
    evidence rules-v5
    Feed author/publisher: Jason Calacanis
  • hosted by Jason Calacanis person
    0.55
    evidence rules-v5
    Feed author/publisher: Jason Calacanis

companys 2

  • mentioned Technology company
    0.50
    evidence rules-v5
    Feed category: Technology
  • discusses Technology company
    0.40
    evidence rules-v5
    Feed category: Technology

concepts 2

  • 0.45
    evidence rules-v5
    The Future of AI Customer Support with LiveX AI's Jia Li
  • mentioned AI Basics concept
    0.42
    evidence rules-v5
    The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud

podcasts 1

  • appeared on This Week in Startups podcast
    0.68
    evidence rules-v5
    The Future of AI Customer Support with LiveX AI's Jia Li | AI Basics with Google Cloud
Episode description as stored
In this episode of AI Basics, Jason sits down with Jia Li from LiveX AI to explore how human-like AI agents are changing the game for businesses. Instead of clunky bots, these AI agents engage customers in real-time, helping with onboarding, support, and even stopping them from leaving before they churn. We'll break down how they work, why they feel more natural than traditional chatbots, and how companies can train them to eliminate costly mistakes. Plus, we'll talk about whether AI-powered support might actually be better than human agents. * Timestamps: (0:00) Introduction to startup and AI basics(1:00) Collaboration with Google and insights from industry experts(1:44) Introduction of Jia Li and LiveX AI's innovative customer retention(4:32) LiveX AI's AI agent demonstration and training methodologies(9:38) Personalizing user experience with LiveX AI * Uncover more valuable insights from AI leaders in Google Cloud's 'Future of AI: Perspectives for Startups' report. Discover what 23 AI industry leaders think about the future of AI—and how it impacts your business. Read their perspectives here: https://goo.gle/futureofai * Check out all of the Startup Basics episodes here: https://thisweekinstartups.com/basics Check out Google Cloud: https://cloud.google.com/ Check out LiveX AI: https://www.livex.ai/ * Follow Jia Li: LinkedIn: https://www.linkedin.com/in/lijiali/ X: https://x.com/lijiali_vision * Follow Jason: X: https://twitter.com/Jason LinkedIn: https://www.linkedin.com/in/jasoncalacanis * Follow TWiST: Twitter: https://twitter.com/TWiStartups YouTube: https://www.youtube.com/thisweekin Instagram: https://www.instagram.com/thisweekinstartups TikTok: https://www.tiktok.com/@thisweekinstartups Substack: https://twistartups.substack.com